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Support

Mon–Sat, 10 AM – 7 PM

Need a hand with your designer account? Most questions are answered below. If you are still stuck, call or message us and a real person will get back to you.

Wallet and top-ups

Your wallet balance is shown in the header of your dashboard. Top-ups are handled manually right now — call or WhatsApp us on +91 94270 75698 and we will add credit to your account, usually within the same working day.

Leads and contact reveals

Every lead shows its price before you reveal it. Once you pay, the client's name and phone number unlock on that card and stay available in your dashboard. A lead is closed to new buyers after a limited number of designers have revealed it, so a card marked Sold can no longer be purchased.

If a revealed contact turns out to be unreachable or invalid, get in touch and we will review the lead and re-credit your wallet where appropriate.

Account approval

New designer accounts are reviewed by our team before contact details unlock. You can browse every live requirement while your account is under review — reveals open up once you are approved, usually within 1–2 business days. You will get an email as soon as the decision is made.

Refunds

If an admin lowers a lead's price after you have paid for it, the difference is credited back to your wallet automatically. You can see every debit and credit on your transaction history page.

Still need help?

Call us on +91 94270 75698, message us on WhatsApp, or use our Contact page. We are available Mon–Sat, 10 AM – 7 PM.

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